Returns and order cancellations

General Information

We strive to provide transparent and clear terms for our customers. Below is information regarding returns and order cancellations in the Lavka Fei online store.

Order Cancellation

If you wish to cancel an order, please contact us as soon as possible after placing it. The possibility of cancellation depends on the order's processing status.

Product Returns

Return terms depend on the product category and order status. We recommend contacting us to clarify details and possible solutions for each specific case.

Refunds

In the event of a confirmed return, funds are refunded using the same payment method used when placing the order, unless otherwise agreed separately.

Contact Us

For any questions regarding returns or order cancellations, please contact us via our contact page.