FAQ

General questions

Are the products in the store original?
Yes. All minerals and tarot decks at Lavka Fei are genuine. The decks are supplied by official publishers and distributors, and the minerals are hand-selected.

Delivery

Which countries do you ship to?
We deliver throughout Europe and other countries. Available countries and delivery methods are listed when placing your order.

How long does delivery take?
Delivery times depend on the destination country and the chosen shipping method. On average, delivery takes 3 to 14 business days.

Payment

What payment methods do you accept?
We accept bank cards and other available payment methods, which are displayed during checkout.

Is payment on the site secure?
Yes. All payments are processed through secure payment systems.

Returns and exchanges

Is it possible to return the product?
Return and exchange policies are listed on the Return Policy page. Please review it before placing your order.